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Product + Business Strategy

User Research, VoC + Business

Product Management

Marketing Optimization

Product: Travel

Product: Hospitality Loyalty

Omnichannel Commerce

Enterprise CRM & PDLC

Product: Financial

Branded Site Design

Information Architecture

Recent Folio Request

Product + Business Strategy

User Research, VoC + Business

Product Management

Marketing Optimization

Product: Travel

Product: Hospitality Loyalty

Omnichannel Commerce

Enterprise CRM & PDLC

Product: Financial

Branded Site Design

Information Architecture

Recent Folio Request

Folder: Leadership

Product + Business Strategy

User Research, VoC + Business

Product Management

Marketing Optimization

Product: Travel

Product: Hospitality Loyalty

Omnichannel Commerce

Enterprise CRM & PDLC

Product: Financial

Branded Site Design

Information Architecture

Recent Folio Request

Folder: Community

When Relationships ≠ Target Expecations

54.71bn

U.S. EXPENSES ON CONSTRUCTION FOR TRANSPORTATION

Case Studies:

Caterpillar SFMC Sales Experience

Caterpillar SFMC Sales Experience

Stellantis CRM Journey Orchestration Lifecycle

Stellantis CRM Journey Orchestration Lifecycle

Josh Nard, Product Design Leader & FCXP-II Certified. CX Roundtable Co-Founder with customer-centric leaders. 15 years of product team leadership strategy, design management and experience delivery.

Portfolio Case Studies

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